Creating public spaces in hotels that resonate with guests starts with understanding who those guests are and what they need. At Lesley Wong Interiors, we recognize that the design of a hotel’s public spaces should reflect the unique characteristics and requirements of its clientele, which can vary significantly based on the hotel’s location.
Mountain Resorts: Catering to Families on Extended Stays
Hotels in mountain regions often attract families on extended stay vacations. These guests are looking for comfort, convenience, and activities that cater to all age groups.
- Family-Friendly Amenities: Design public spaces with family-friendly amenities such as spacious lounges, game rooms, and kid-friendly areas. Incorporate cozy seating arrangements and fireplaces to create a warm, inviting atmosphere.
- Outdoor Connectivity: Ensure easy access to outdoor recreational areas and provide facilities for storing and maintaining sports equipment like skis and snowboards.
Airport Hotels: Efficient and Comfortable for Short Stays
Airport hotels typically serve guests who stay for 1-2 nights, often on weekends. These travelers prioritize efficiency and convenience.
- Quick Access and Navigation: Design the lobby and public spaces to facilitate quick check-ins and check-outs. Include clear signage and intuitive layouts to help guests navigate the hotel easily.
- Business Amenities: Provide amenities like business centers, meeting rooms, and high-speed internet to cater to business travelers who need to work on the go.
City Hotels: Spaces for Conventions and Gatherings
City hotels are often the venue of choice for conventions, gatherings, and functions. These events require versatile and adaptable public spaces.
- Flexible Meeting Areas: Design multipurpose rooms that can be easily reconfigured for different types of events, from large conventions to intimate gatherings.
- Stylish and Functional: Incorporate stylish decor that reflects the city’s character while ensuring functionality for various activities, including social gatherings, business meetings, and conferences.
Suburban Hotels: Accommodating Sports and Events
Suburban hotels frequently host guests attending local sports events, dance competitions, and other community activities. These guests often travel in groups and need ample space for relaxation and preparation.
- Group-Friendly Spaces: Create large communal areas where groups can gather, relax, and socialize. Ensure there are plenty of seating options and spaces for group activities.
- Practical Amenities: Provide practical amenities like laundry facilities, ample parking, and easy access to local sports venues and event locations.
Hotel Public Space Design Starts With Knowing Your Guests
The key to successful hotel design lies in understanding your guests and tailoring public spaces to meet their specific needs. By considering the typical guest profile based on the hotel’s location, you can create environments that enhance the guest experience and ensure satisfaction.
- Guest Research: Conduct thorough research to understand your target demographic. Use this information to inform design decisions and create spaces that resonate with your guests.
- Responsive Design: Be responsive to guest feedback and evolving needs. Regularly update and refresh public spaces to keep them relevant and appealing.
Conclusion
At Lesley Wong Interiors, we believe that knowing your guests is the foundation of effective hotel design. By understanding who your guests are and what they need, we can create public spaces that not only meet their expectations but also elevate their overall experience. Whether your hotel is in the mountains, near an airport, in a bustling city, or in the suburbs, we tailor our designs to ensure your guests feel welcome, comfortable, and well-cared for.
The lobby carries the most weight of any public space — see the mistakes we see most often — and get in touch if you would like us to look at yours.




