In this video, Lesley Wong talks with Clara Power, owner of Power Travel, on the following topics: 1) Issues and guest...
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How the Right Hotel Design can Improve Guest Experience
You have received some pointed complaints, or a recent guest left a bad review of your hotel online. We have all been...
Who Are Your Hotel Guests and Why Does It Matter?
One challenge of hotels that we have touched on before is the diversity of guests. You are welcoming guests of...
Clean Design: Building Confidence in Post-COVID Travel
Clean is the new king in hotels. In the wake of COVID-19, hotels are competing on cleanliness. Hilton made news when...
3 Questions to Ask Your Hotel Interior Designer
Finding the right hotel interior designer can feel daunting. There are many options and, given your investment in...
3 Questions to Ask Before your Next Hotel Project
“If you fail to plan, you plan to fail”. No where do we see that simple truth more clearly than in a hotel...
What is the “Guest First Design Strategy”?
We know that designing a great hotel isn’t easy and we know that hotel management has its work cut out for it. There...
Designing Hotels in an Airbnb World
Airbnb has been around since 2008 and has changed the hospitality industry as we know it. Some studies even suggest...
Spring into a New Design
Although we may be having rough times, I have to say it’s nice to see spring coming our way. Hearing the birds in the...