Hoteliers – Are You Prepared for Post-COVID Travel?

Hoteliers – Are You Prepared for Post-COVID Travel?

Hoteliers – Are You Prepared for Post-COVID Travel? Hoteliers, you likely already know that you are going to have to adapt quickly, intelligently, and effectively to survive and thrive in the ultra-competitive hospitality industry when post-COVID travel begins. ...
Designing a Good Night’s Sleep

Designing a Good Night’s Sleep

Designing a Good Night’s Sleep F. Scott Fitzgerald said that the worst thing in the world is to try and sleep and not to. I tend to agree with him – there’s no underselling the importance of a good night’s sleep. After sleeping in many hotels, I have seen the best and...
Is Now the Time to Renovate Your Hotel?

Is Now the Time to Renovate Your Hotel?

Is Now the Time to Renovate Your Hotel? We are eight months into the COVID-19 pandemic and the hospitality industry has yet to recover.  These are challenging times.   We understand that hoteliers are struggling.  Spending money on a renovation right now might be a...
Hotel Accessibility and Its Place in Hotel Design

Hotel Accessibility and Its Place in Hotel Design

Hotel Accessibility and Its Place in Hotel Design How important is hotel accessibility?  In this video, Lesley chats with Sarah Tengler of Impact Vacations about the importance of hotel accessibility and how it fits into the design. We have discussed before the...
Guest Complaints You May Never Hear

Guest Complaints You May Never Hear

Guest Complaints You May Never Hear In this video, Lesley Wong talks with Clara Power, owner of Power Travel, on the following topics: 1) Issues and guest complaints that your guests may not be telling you, but will stop them from recommending your hotel 2) How the...

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