Designing a Good Night’s Sleep

F. Scott Fitzgerald said that the worst thing in the world is to try and sleep and not to. I tend to agree with him – there’s no underselling the importance of a good night’s sleep. After sleeping in many hotels, I have seen the best and worst of sleeping away from...

sleeping in hotels

Looking Outside the Box for Interior Design Inspiration

In thinking about where to find inspiration for interior design, your mind may start and end at magazines or interior design websites.  Of course, that is a great place to look and there are many interior design websites that have great tips and ideas. However,...

interior design inspiration

4 Tips for Designing Your Ideal Work from Home Space

Working from home is still relatively new for many of us and we are still finding our groove.  When most of us chose our homes, factors like remote working or virtual schooling were not on our radar!  However, this is the “new normal” and we need spaces that can...

home office

Commercial Design Trends for 2021

Since 2020 is now behind us, some new ideas and fresh designs are definitely in order. Certainly business owners in the hospitality and commercial sector think so.  With many of us avoiding public spaces lately, as well as the downturn for pretty much any business...

Residential Design Trends for 2021

It could be said that there has never been a more dramatic shift in design requirements in one year than we experienced in 2020.  Interior design magazines and websites have commented on the diverse needs driven by working and learning from home. What 2020 meant...

home design trends

Is Now the Time to Renovate Your Hotel?

We are eight months into the COVID-19 pandemic and the hospitality industry has yet to recover.  These are challenging times.   We understand that hoteliers are struggling.  Spending money on a renovation right now might be a hard pill to swallow.  Is now the time...

hotel renovation

Guest Complaints You May Never Hear

In this video, Lesley Wong talks with Clara Power, owner of Power Travel, on the following topics: 1) Issues and guest complaints that your guests may not be telling you, but will stop them from recommending your hotel 2) How the criteria for choosing a hotel has...

guest satisfaction

How the Right Hotel Design can Improve Guest Experience

You have received some pointed complaints, or a recent guest left a bad review of your hotel online. We have all been there, and it is never a pleasant experience to know we didn’t meet customer expectations. While there are many ways of addressing customer...

guest experience

Big Dreams and a Small Space – How to Make it Work!

Whether you are in an office or a retail space, do not let a cramped workspace get you down!  There are ways to make the space seem larger.  (Bonus – these work just as well for a small home!) Here are just 5 of our tips: 1. Let the Light InAs we have talked about...

small space design

“Lesley and her team were very friendly, professional, and a pleasure to work with. They did a tremendous job preparing our place for the market and took the stress out of the whole process. Thank you for helping us sell our condo!”

Tanya, Toronto

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